Assistant General Manager

KidStrong Assistant General Manager. Lead the Center. Develop the Team. Build Future-Ready Kids. At KidStrong, our mission is simple: build strong, confident, high-character kids who run the playground, raise their hand high in the classroom, and make friends wherever they go. As an Assistant General Manager, you're an operator, the coach, the culture carrier, and the community builder all in one. You work with your General Manager to run a high-performing center — and when they're off, you're the one in charge.

Responsibilities

Deliver KidStrong's curriculum to kids ages crawling–11 in dynamic, high-energy 45-minute classes (~5–10 hours/week); Develop Brain, Physical, and Character in every session; Physically demonstrate movements, support proper technique, and keep every child safe; Build genuine relationships with kids and families before, during, and after class; Use the KidStrong Coach App to track attendance, awards, and student data; Own the culture; Partner with your GM to onboard, train, evaluate, and develop coaching candidates; Lead 30/60/90 coaching evaluations and deliver weekly formal feedback sessions; Serve as Manager on Duty in the GM's absence; Understand your center's KPIs and financials; Manage daily, weekly, and monthly center cleaning and maintenance activities; Coordinate coach scheduling changes; Schedule and staff KidStrong Camps and parties; Ensure brand consistency; Drive membership growth through proactive lead management including outbound calls, SMS, and email; Convert trials into memberships; Source and attend local community events to build brand awareness and generate leads; Manage event leads and follow-ups

Requirements

Genuine passion for working with kids — non-negotiable; High energy, strong presence, and the ability to hold a room of kids and parents; Comfort having real conversations with families about their child's development; Athletic or coaching background, ideally with kids ages crawling–11; CPR/AED certified (or willing to obtain); Availability for a schedule that includes evenings and weekends; Physically active — you'll cover miles on the floor, demonstrate movements, and move equipment up to 25 lbs per shift

Nice to have

Previous leadership or management experience; Experience in sales, enrollment, or membership-based environments; Familiarity with tools like Glofox, LearnUpon, CareerPlug, ADP, or similar platforms; Background in PE, child development, athletic training, or pediatric OT/PT; Intermediate knowledge of physiology, exercise technique, and body mechanics

Benefits

Health insurance; Opportunity for advancement; Training & development; Vision insurance; 401(k); Bonus based on performance; Dental insurance