Assistant Manager (4413)-2495 Lincoln Hiway East Unit 21

We are seeking a professional and organized Assistant Manager to join our team at our store located at 2495 Lincoln Highway East Unit 21 in Lancaster. As an Assistant Manager, you will play a crucial role in supporting the Store Manager in overseeing daily operations, leading staff, and ensuring exceptional customer service.

Responsibilities

Assist the Store Manager in overseeing daily store operations and staff management; Lead, train, and motivate team members to maintain high performance standards; Ensure excellent customer service by addressing customer inquiries and resolving issues promptly; Manage inventory levels, conduct regular stock checks, and place orders as needed; Handle cash transactions, deposits, and financial reporting accurately; Implement and maintain merchandising standards to optimize sales and store appearance; Assist in creating employee schedules and managing time-off requests; Enforce company policies and procedures to maintain a safe and compliant work environment; Analyze sales data and contribute to strategies for improving store performance; Step in for the Store Manager in their absence, making key decisions as needed

Requirements

Proven experience in retail or customer service; Strong leadership skills with the ability to motivate and guide team members; Excellent customer service skills and a customer-focused mindset; Proficiency in inventory management and cash handling procedures; Solid problem-solving abilities and decision-making skills; Strong communication skills, both verbal and written; Excellent time management and organizational skills; Computer proficiency, including experience with POS systems and scheduling software; Knowledge of retail operations and store management practices; Ability to work flexible hours, including evenings, weekends, and holidays; Physical ability to stand for extended periods and lift up to 25 pounds

Nice to have

Supervisory experience; High school diploma or equivalent