Assistant Store Manager - Metral Place Centre

PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. If you are passionate about body acceptance and refuse to compromise on your style or your career, apply today!

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.

Responsibilities

Team Support & Coaching : Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.; Customer Experience : Deliver an outstanding experience and prioritize customer satisfaction above tasks.; Performance Support : Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.; Talent Support & Development : Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.; Operations : Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.; Visual & Merchandising : Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.; Problem-Solving & Adaptability : Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.; Culture & Engagement : Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.; Scheduling & Floor Support : Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.; Omni-Channel : Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Requirements

2+ years of experience in team management or supervision in a retail or customer-focused environment.; Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.; Strong skills in organization, planning, and prioritization.; Ability to maintain a high level of performance and quality under pressure.; Proven ability to lead a team toward achieving objectives.; Solid skills in driving strong sales performance.; Excellent ability to manage multiple tasks simultaneously in a dynamic environment.; Passion for fashion: good sense of style and solid knowledge of fashion trends.; Proficient in POS, ERP, ATS systems and Microsoft Office Suite; Flexible availability, able to work evenings, weekends and holidays.; Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).; High school diploma required.

Benefits

Paid Time Off : Sick days, flexible days, and vacation to help you achieve a better work-life balance; Well-Being First : Access a comprehensive benefits program designed to take care of you; Monthly Bonus* : Attractive bonus potential to reward your efforts and outstanding performance!; Career Advancement* : Opportunities for professional growth and career development; Tuition Reimbursement* : Invest in your future with financial support for your education; Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons); Generous Referral Policy* : Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!