Assistant Store Manager - University Village

As an Assistant Store Manager, you will partner closely with the Store Manager to drive a culture of service, sales, and operational excellence. You will lead by example on the sales floor, inspire your team, and ensure the store delivers an exceptional customer experience. You will also act as the 'Manager on Duty' when the Store Manager is not present, supporting both people leadership and business operations.

Responsibilities

Partner with Store Manager on recruiting, hiring, onboarding, and training a strong store team; Maintain a high performance standard by training the team on SOPs, service expectations, selling skills, and Rothy's product knowledge; Support the execution of the Division of Responsibility (DOR) program; Develop team performance and engagement through regular floor observations, in-the-moment coaching, ongoing check-ins, and participation in monthly 1:1s; Support the team in daily store operations and visual merchandising; Lead and model Rothy's Experience through exceptional service and selling; Build customer loyalty through effective clienteling and relationship-building; Drive sales and key performance indicators by supporting goal-setting, celebrating wins, and reinforcing accountability; Assist in planning and execution of in-store events and activations; Support presentation standards including visual merchandising, cleanliness, and dress code

Requirements

2–4 years of retail experience, with at least 1 year in a leadership role; Proven ability to meet or exceed sales targets through both personal performance and team leadership; Strong skills in coaching and developing talent on the sales floor; Familiarity with operational processes, including merchandising and shipment; Ability to stand/walk an entire shift; Ability to lift, push, carry or otherwise move up to 25 lbs; Ability to frequently bend, reach, stretch, and safely use ladders and step stools; Ability to uphold Rothy's Experience by following dress code, including wearing Rothy's shoes during every shift; Availability to work a minimum of 40 hours/week, including peak business days, holidays, and evening and opening shifts; 18 years of age or older; Guided by Rothy's values (Embrace Possibility, Obsess Over Innovation, Make the Planet Proud, Collaboration is Key) and committed to fostering a welcoming, service driven environment

Benefits

Generous paid time off; 401k matching; Comprehensive health plans for you and your family; Supplemental mental health benefits; Monthly wellness reimbursement; Employee Discount Program; Potential eligibility for additional discretionary bonuses/incentives