Associate Principal, Payer Partnerships

As Headway deepens its partnership with one of our most strategic national health plans, we're looking for an Associate Principal, Payer Partnerships to own the commercial relationships and channel strategy that will expand our footprint and make Headway the go-to mental health partner across the plan's book of business. Reporting to our Principal, Payer Partnerships, you'll work at the intersection of payer commercial teams, building the trust and advocacy that turn a strong partnership into a dominant one.

Responsibilities

Develop and strengthen senior-level relationships with commercial leadership at our health plan partner, ensuring Headway is known, trusted, and actively championed across their organization; Develop Headway's understanding of patient acquisition channels, forming a point of view on which segments have appetite for deeper Headway engagement, which partners can facilitate that, and what the strategic tradeoffs are; Collaborate with internal, cross functional stakeholders to deliver insights to inform product and operations strategy; Drive strategic initiatives that deepen the partnership, identifying where Headway can expand its role, generate new demand, and increase stickiness across the plan's commercial ecosystem; Build in a way that scales: document your approach so the commercial channel playbook you develop can be replicated across other accounts

Requirements

You have a minimum of 7+ years of experience in the healthcare space, preferably in roles within Business Development, or in Strategic Partnerships/Customer-facing roles; You have a track record of building meaningful relationships from scratch in complex, matrixed organizations — and you do it strategically, not just by being personable; You've worked in or closely adjacent to the commercial side of healthcare, like at a digital health company with payer or employer channel exposure; You don't wait for clarity to come to you; when the path forward is unclear, you identify the right questions, find the people and data that can answer them, and form a point of view before anyone asks you to; You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat; You think in playbooks. You don't just execute; you document your logic so others can build on it

Nice to have

Business Development; Strategic Partnerships; Customer-facing roles

Benefits

Equity compensation; Medical, Dental, and Vision coverage; HSA / FSA; 401K; Work-from-Home Stipend; Therapy Reimbursement; 16-week parental leave for eligible employees; Carrot Fertility annual reimbursement and membership; 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st; Flexible PTO; Employee Assistance Program (EAP); Training and professional development; Discretionary bonuses and/or commission