Business Development Specialist (Outbound- International)

Tide is transforming the small business banking market and now supports over 2 million members globally. We’re looking for a Business Development Specialist to support our Sales Team by identifying, qualifying, and nurturing potential SME customers who could benefit from commercial finance solutions.

Responsibilities

Identifying and qualifying high-potential SME leads across inbound and outbound channels; Engaging prospective customers via calls, emails, and digital platforms to understand their finance needs; Conducting initial discovery conversations to assess eligibility and fit for funding products; Maintaining accurate and detailed records of customer interactions in Salesforce; Working closely with Sr Business Finance Specialists to hand off qualified leads; Contributing to improving outreach strategies and conversion processes; Keeping up to date with market trends, products, and lending partners; Sharing insights, lead quality feedback, and trends with sales and marketing teams

Requirements

1–3 years of experience in a lead generation, inside sales, or B2B sales support; Strong communication and interpersonal skills; Ability to manage multiple priorities and meet lead qualification targets; A proactive and self-starting attitude, with a focus on delivering value; Passion for helping small businesses grow

Nice to have

Exposure to financial services, fintech, or SME lending is a strong plus; Experience with CRM systems like Salesforce is desirable

Benefits

Self & Family Health Insurance; Term & Life Insurance; OPD Benefits; Mental wellbeing through Plumm; Learning & Development Budget; WFH Setup allowance; 15 days of Privilege leaves; 12 days of Casual leaves; 12 days of Sick leaves; 3 paid days off for volunteering or L&D activities; Stock Options