Business Operations Lead

The Business Operations Lead is responsible for ensuring the efficient day-to-day operation of the Business Unit. The role owns the business support functions, supplier management, procurement, administrative operations, and coordination with Corporate Shared Services, enabling the Leadership Team to focus on growth, customers and technology. Reporting to the CFO, the Business Operations Lead acts as the operational backbone of the Business Unit and oversees and continuously improves the internal processes that support a scalable, efficient and well-governed business unit organisation.

Responsibilities

Ensure efficient day-to-day operation of the Business Unit; Own the business support functions, supplier management, procurement, administrative operations, and coordination with Corporate Shared Services; Own the Business Unit's supplier management process; Manage supplier relationships, performance and governance; Lead supplier selection and onboarding; Negotiate and manage supplier contracts; Coordinate procurement activities with Corporate Procurement; Monitor supplier performance, contract renewals and procurement risks; Ensure purchasing policies and approval processes are followed; Manage and coordinate day-to-day business support activities; Manage Business Unit assets, equipment and administrative services; Oversee end-to-end logistics of Business Unit equipment; Ensure effective office and remote workplace support; Maintain operational documentation and Business Unit records; Act as the primary interface with Corporate HR, Legal, IT, Finance and other Corporate Shared Service functions; Own and continuously improve operational processes; Prepare operational reporting and management KPIs for the CFO and Leadership Team; Coordinate cross-functional operational initiatives; Support business continuity and operational risk management; Facilitate follow-up of operational actions where required

Requirements

At least 5 years of experience in people management; Willingness to travel (approximately 2–3 times per month within Europe)

Nice to have

French language

Benefits

Unlimited vacation on top of the statutory 25 days; CZK 30,000 bonus upon the birth of a child; Meal allowance of CZK 100 per day; Flexible benefits worth CZK 2,300 per month (Cafeteria; MultiSport card; Pension or life insurance, or investments; Discounted Shell card for fuel and other services; Access to the online healthcare consultation service ulekare.cz – also available to your family members; Professional and language training; Partner discounts (electronics, telecom services, theatres, holidays, etc.); 2 paid days off for volunteering; The option to have an anonymous consultation with a psychologist; Discounted mobile plans for you and your family; Modern office facilities with an on-site gym and a great canteen (Prague)