Business Operations Manager/Sr Manager - French Speaking

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The Business Operations Manager / Senior Manager plays a significant role in building the functions to unlock growth and help the Company scale.

Responsibilities

Take Whatnot global: Our team helped launch Whatnot across the United Kingdom, France, Germany, and Canada, and is now focused on helping these markets scale — partnering with Product and Engineering to ensure international needs are built into scalable, global solutions, conducting primary research to identify high-impact opportunities across product, pricing, and incentives, and owning the key metrics that define success in each market including buyer and seller funnels, growth, marketing investments, and margin dynamics; Scale our marketing engine: As Whatnot dramatically scales its investment in marketing, bring business-side rigor to how capital is deployed, measured, and prioritized — deep-diving into complex channel decisions, building nascent capabilities, and ensuring the org and hiring roadmap keeps pace with our ambitions; Build a great business: Partner with StratFin and Data to ensure we are building a healthy, durable business — leading analyses across our key margin levers and growth investments, informing pricing decisions, and translating findings into concrete recommendations and actions for leadership; Help Whatnot run better: Build tooling to serve as a single source of truth for tracking progress against aggressive goals, highlighting key metrics, resource allocation, and blockers — helping teams stay lean and iterate faster; Deliver for our users: Be among the first to pressure-test new products and capabilities Whatnot is building, partnering with Product, Engineering, and Operations to translate what we learn into initiatives that improve the buyer and seller experience — and owning resolution of high-impact issues end-to-end when things go wrong

Requirements

Bachelor's degree in Business, Economics, or related field; 5-6+ years experience in consulting, investment banking/private equity, or a fast-growing startup; Professional fluency in French, with strong written and verbal communication skills; Able to move remarkably fast with little structure, guidance; Curious to learn about different parts of the business and how to pull certain levers to grow faster; Ability to operate independently and go deep on ambiguous projects; Demonstrated ability to work and influence cross-functionally; Fluency in using AI tools to enhance problem-solving, analysis, and execution across a wide range of business challenges

Nice to have

Experience working on a marketplace or a two-sided platform; Experience or passion for buying and selling in online marketplace communities; Proficiency with SQL & dashboards

Benefits

Flexible Time off Policy and Company-wide Holidays (including a summer and winter break); Health Insurance options including Medical, Dental, and Vision; Work From Home Support; Home office setup allowance; Monthly allowance for cell phone and internet; Care benefits; Monthly allowance on wellness; Annual allowance towards childcare; Lifetime benefit for family planning, such as adoption or fertility expenses; Retirement: 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and pension plans internationally; Monthly allowance to dogfood the app; Parental Leave; 16 weeks of paid parental leave + one month gradual return to work