Catering Sales Manager

We are looking for our next great team member to join us as a Catering Sales Manager in our Sales & Marketing department. We are committed to providing you with: Highly competitive wages; An exceptional benefit plan for eligible associates & your family members; 401K matching program for eligible associates; Flexible scheduling to allow you to focus on what is important to you; Discounts with our Crescent managed properties in North America for you & your family members; Additional hotel discounts with Marriott International brand hotels; Free Parking; Free Meal during your shift; Quarterly employee appreciation events to celebrate all your hard work! Marriott Syracuse Downtown seeks Catering Sales Manager for solicitation of new accounts, maintains and strengthens relationships with existing accounts. Here is what you will be doing each day as a Catering Sales Manager: Meet and greet clients, conduct property tours, and promote facilities and services. Answer client inquiries. Develop client menus, write contracts and letters, as well as organize other arrangements as they relate to social and corporate events. Supervise and attend the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts. Prepare and present weekly and monthly Catering/Sales reports. Does this sound like you? A successful Catering Sales Manager possess extensive knowledge of food and beverage etiquette, guest relations and service standards. Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction. Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy. Presents a professional appearance and manner. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day. This position is overtime eligible with an expectation to work a 47.5-hour work week. Catering Sales Managers are eligible for bonuses based on the current incentive plan.

Responsibilities

Solicitation of new accounts and maintenance/strengthening of relationships with existing accounts; Meeting and greeting clients, conducting property tours, and promoting facilities and services; Answering client inquiries; Developing client menus, writing contracts and letters, and organizing arrangements for social and corporate events; Supervising and attending the overall set up and implementation of events and meetings; Communicating with relevant departments to ensure proper servicing of accounts; Preparing and presenting weekly and monthly Catering/Sales reports

Requirements

2 years: Experience working in sales, marketing, food & beverage, event management in a hotel and/or hospitality industry highly preferred; Extensive knowledge of food and beverage etiquette, guest relations and service standards; Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction; Ability to effectively deal with internal and external guests, some of whom require high levels of patience, tact and diplomacy; Professional appearance and manner; Understanding that every Crescent associate is a guest relations ambassador

Benefits

Highly competitive wages; Exceptional benefit plan for eligible associates and family members; 401K matching program for eligible associates; Flexible scheduling; Discounts with Crescent managed properties in North America for associates and family members; Additional hotel discounts with Marriott International brand hotels; Free Parking; Free Meal during shift; Quarterly employee appreciation events; Eligibility for bonuses based on current incentive plan