Cemeteries Support Officer

Join us as a Cemeteries Support Officer and you will get to play an integral part in the provision of high quality burial services across your community. With strong communication and great organisational qualities, you will provide invaluable administrative support to our Cemeteries Team at Northampton, helping to co-ordinate and organise the services our hard working operatives provide. This role will include tasks such as answering telephone queries, taking burial bookings, processing paperwork and general administrative duties, but it will also offer the opportunity to expand on future cemetery-specific training such as grave marking and memorial testing.

Responsibilities

Providing administrative support to the Cemeteries Team at Northampton; Helping to co-ordinate and organise the services provided by operatives; Answering telephone queries; Taking burial bookings; Processing paperwork; General administrative duties

Requirements

Strong written and verbal communication skills across email, telephone and in-person; Prior experience in an administrative / coordination role; IT literate with great working knowledge of Microsoft Office and an ability to pick up new systems; An eye for detail and problem solving capabilities

Nice to have

Funeral industry experience highly advantageous

Benefits

Career advancement and development opportunities through bespoke apprenticeship programmes, extensive in-house training academy, coaching and mentorship; 21 days holiday plus bank holidays; Full Workwear & PPE provided; Healthcare & Wellbeing platform; Enhanced maternity and shared parental leave; Support for personal and professional challenges; Discounts on retail, holidays, gym memberships, and more; Competitive pension scheme and resources to manage your finances; Colleague of the month and annual awards; Two days per year to support a cause of your choice; Comprehensive resources and support