Client Partner, TMT

Fractal is looking for a proactive and entrepreneurial Client Partner with rich experience in Telco & Media domain. This high-ownership role is focused on consulting, delivery and growth across several named clients as well as prospects in the domain. The Client Partner will act as a trusted advisor to clients, drive results independently, and take initiative without waiting for direction. This is a leadership role requiring technical depth, executive presence, team leadership, and embedded delivery.

Responsibilities

Serve as the primary client partner, owning overall relationship and engagement success; Lead digital transformation strategy across business functions; Drive business planning, forecasting, budgeting, and optimization initiatives; Influence decision-making at leadership levels through data-driven insights; Work with global sales and consulting teams and coordinate with internal capability teams in pursuing ongoing leads / RFPs from solutioning standpoint; Define and execute enterprise analytics and data strategy; Build and manage analytics roadmaps aligned to revenue and growth goals; Establish measurement frameworks, KPIs, and governance mechanisms; Deliver actionable insights to support aggressive business targets; Build on analytics mandate across different functions / departments in Telco and Media organizations; Deliver analytical solutions leveraging deep business understanding and analytical expertise; Lead client engagements and assignments to ensure successful and timely delivery of output; Apply AI/ML techniques on structured and unstructured datasets including building and overseeing models such as time series forecasting, regression models, decision trees, SVMs, propensity models, Bayesian modeling; Ensure analytics solutions are scalable, reliable, and production-ready; Lead global, cross-cultural, and matrixed teams, perform performance appraisals and develop career progression metrics; Manage multiple projects simultaneously while meeting deadlines; Collaborate across multiple parts of Fractal including AI Foundations, AI for Transformation and AI Workforce Enablement; Define standard metrics and KPIs for clients and establish processes to measure them; Translate complex analytics into clear, business-friendly insights; Communicate effectively with both technical and non-technical stakeholders; Influence executive-level decisions

Requirements

Bachelor’s degree in a quantitative field (Statistics, Math, Economics, etc.); 15+ years in analytics, data science, or related fields; Experience working within client-owned and non-standard tech stacks, building trust with internal engineering teams and delivering production-grade outcomes; Strong cloud-native proficiency across major hyperscalers; Demonstrated analytics delivery excellence and solutioning expertise to Telco and Media clients with increasing span of influence over their careers; Open to travel for short durations depending on project or team requirements; Experience working with large-scale, high-volume datasets and partnering on modern data infrastructure with cloud platforms (AWS, GCP, Azure), data platforms (Snowflake, Databricks), and frontier models (Gemini, Claude, ChatGPT)

Benefits

Discretionary bonus; Health, dental, vision, life insurance, and disability plans; 401(k) Plan after 30 days; 11 paid holidays; 12 weeks of Parental Leave; 'free time' PTO policy