Client Service Associate

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

Responsibilities

Work with Project Managers and other team members to develop strategies for satisfying each client project request; Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects; Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered; Screen experts for their suitability for specific client projects and create professional profiles for client consideration; Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

Requirements

Bachelor’s degree or above; Previous internship, volunteering or extracurriculars; Desire to work in a sales/ lead generation role that is KPI and metrics-driven; Ability to work in a fast-paced entrepreneurial environment; Excellent time management and organizational skills; Outgoing personality with the ability to speak with people at all professional levels; Intellectual curiosity and desire to learn; Excellent written and verbal communication skills in Japanese and English; Demonstrated ability to work both individually and as part of a team

Benefits

Hybrid work environment, 2 days work from home; International exposure to the global Guidepoint client service teams; Monthly commissions paid in USD; Generous paid annual leave; Casual and entrepreneurial work environment; Social and team-building events; Central office location in Marunouchi, located near Otemachi and Tokyo stations