Client Services Officer

Lifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a full-time role working to support our Allied Health team in Cloverdale. In this role you will provide responsive and efficient clerical services to our team members, stakeholders and the general public, including telephone and email communication enquiries, you will be required to set up new patients records into our database, and schedule appointments for our patients and assigning practitioners to patients, you will also be required to maintain appropriate storage of patient records and to participate in team meetings. This is a Monday to Friday role working 9am to 5pm, weekends are yours to enjoy, you will enjoy working in a friendly and welcoming team, where you will receive full on the job training, our office is accessible to public transport or if you're driving to work we have free onsite parking.

Responsibilities

Provide responsive and efficient clerical services to team members, stakeholders and the public; Handle telephone and email communication enquiries; Set up new patient records into database; Schedule appointments for patients and assign practitioners to patients; Maintain appropriate storage of patient records; Participate in team meetings

Requirements

Passionate about delivering great customer service; Professional and friendly telephone manner; Excellent time management skills and ability to multitask; Intermediate experience using Microsoft Office Suite; Enjoy working in a team environment; Excellent written and verbal communication skills; National Police Check; NDIS Workers Screening Clearance

Benefits

Work-life balance; No weekends and set working hours; Access to purchase additional leave; Discounted health insurance; Car leasing packages; Service Milestone Recognition; Ability to experience various APM Group Health brands; Full on the job training; Free onsite parking