Clinic Administrative Assistant

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment. Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

Responsibilities

Answering telephone and routing calls to the appropriate person; Professionally greet all patients and guests; Maintain a professional environment at all times; Monitor the reception and waiting areas; Distributing incoming mail; Obtain necessary signatures to ensure efficient processing of admissions data; Ensure all aspects of patient confidentiality are maintained at all times; Maintain accurate records of hospitalization, patient travel, etc.; Prepare medical records for facsimile or mail; Organizes travel for patients; Coordinates with transient patient paperwork; Coordinates transfer placements and confirmations along with Clinical Manager; Confirms admissions paperwork completed and sent to designated departments; Assist with medical appointment referrals and scheduling; Assist with transportation coordination and referrals; Ensure data entry completed for Crown Web; Monthly insurance card scanning; Setting up and maintaining filing systems and basic databases; Completing forms and reports; Preparing purchase orders; Assisting with department/facility accounts receivable and accounts payable; Maintaining inventory of office supplies; Assists in auditing records for ongoing compliance; Assists in collection of Patient Demographic Information and Continuous Quality Improvement Data; Assemble, file and maintain patient medical records; Print patient schedule and pull patient charts daily; Arrange for package pickup and delivery; Assists with month-end reporting requirements; Participate in collaboration sessions such as center/team huddles and staff meetings; Attend education and training sessions

Requirements

Knowledge of office procedures required; Proficient in Microsoft office applications; Ability to adapt to supporting software applications; Professional attitude and appearance; Solid written and verbal communication skills; Ability to be resourceful and proactive when issues arise; Strong organizational skills; Multitasking and time-management skills, with the ability to prioritize tasks; Customer service attitude; High School Diploma or GED required; Minimum 6 months relevant experience without a degree; Good verbal communication skills; Pleasant telephone manner

Nice to have

1-2 years related experience preferred; Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred

Benefits

Healthcare; Continuing Education; Paid Time Off; Collaborative Environment; Additional Perks; 401(k) Retirement Saving