Dealer Development Manager (Kansas City, Missouri)

The Dealer Development Manager will represent Upgrade Inc (Auto Finance Division) and promote our indirect lending programs. They will develop, maintain, and grow business partnerships between Upgrade Inc. and our dealership partners. The Dealer Development Manager is also responsible for staying up-to-date on local market conditions and industry trends. In this role, you will work with internal partners to find solutions that better serve our customers, and build long lasting relationships with key decision makers to drive growth and continuous improvement.

Responsibilities

Represent Upgrade Inc (Auto Finance Division) and promote indirect lending programs; develop, maintain, and grow business partnerships with dealership partners; Dealer Relationship Management: develop and maintain relationships with new and existing dealer partners; act as trusted advisor to dealership owners, GMs, and F&I managers; conduct regular in-person dealership visits; deliver follow-up and service; Dealer Acquisition & Activation: identify, onboard, and activate new dealer partners; drive sign-ups and first deals; re-engage inactive dealers; execute onboarding training; Production & Volume Growth: achieve monthly funding and application volume goals; increase contracts per active dealer and territory production; grow Tier 3–5 volume; drive penetration targets; Credit & Deal Structuring: partner with underwriting/credit teams to structure deals; educate dealers on guidelines, stips, and deal packaging; coach dealers on clean, fundable deals; Portfolio Performance & Quality: monitor portfolio performance; manage dealer mix; shift focus to preferred collateral and higher-performing dealers; ensure compliance; Training & Dealer Development: conduct ongoing training; educate on value-added products; provide market insights; position company as relationship-driven partner; Territory & Activity Management: maintain disciplined weekly drive schedule; track activity through CRM; analyze territory performance; participate in team calls and reviews

Requirements

2+ years of experience in indirect auto finance, auto sales, or related field; Strong understanding of credit tiers, loan structuring, and dealership operations; Proven ability to build relationships and drive sales growth; Excellent communication, negotiation, and problem-solving skills; Self-motivated with strong time management and territory planning skills; Ability to travel locally (significant field time required); Residency in the Kansas City, Missouri market; English required

Benefits

Competitive salary; uncapped commission; stock option plan; paid coverage of medical, dental and vision insurance; flexible PTO; competitive 401(k) and RRSP program; opportunities for professional growth and development; paid parental leave; health & wellness initiatives