Executive General Manager Commercial | Rail & Touring

We are seeking an exceptional Executive General Manager, Commercial to drive the growth and commercial performance of Journey Beyond’s newly formed Rail & Touring division. Reporting to the Managing Director, Rail & Touring and partnering closely with the broader Commercial Leadership team, this senior leadership role is accountable for the commercial agenda, driving revenue, market growth, customer demand and driving guest advocacy for the division’s portfolio.

Responsibilities

Lead the development and execution of the divisional commercial strategy and annual business plan; Deliver revenue growth, market share expansion and profitable commercial outcomes; Drive pricing, yield and revenue optimisation strategies; Oversee commercial forecasting, budgeting, investment planning and performance reporting; Develop sales and marketing plans aligned to divisional priorities; Identify growth opportunities through customer, market and commercial insights; Partner with operational and finance leaders to ensure commercially sound and executable initiatives; Strengthen relationships with key customers, industry partners and tourism stakeholders; Provide strategic advice on revenue performance, customer trends and market opportunities

Requirements

Significant senior commercial leadership experience with accountability for revenue growth and business performance; Demonstrated success developing and executing commercial strategies across multiple channels and markets; Strong expertise in commercial planning, forecasting, budgeting and performance management; Experience leading sales, marketing and customer growth initiatives; Exceptional commercial acumen and the ability to balance customer, operational and financial outcomes; Strong stakeholder management and relationship-building capability; Relevant tertiary qualifications in Business, Commerce, Marketing or a related discipline; Current National Police Clearance

Nice to have

Experience within tourism, travel, hospitality or a related service industry will be highly regarded

Benefits

Generous discounts on Journey Beyond travel and experiences; Attractive salary; Study Assistance Policy; A career with opportunities for progression, transfers, and secondments; Employee Referral Policy; Private Health discounts; Employee Assistance Program; Discounts on Journey Beyond merchandise; Parental Leave Program; Purchased Leave Policy