Founding Office & Workplace Operations

Rilla is on a mission to index the offline world. Today, we've built the leading sales coaching software for organizations doing sales offline. We're an in-office team in NYC. As Rilla scales, the office is the engine everything else runs on. This is a founding role to build it. You'll own the physical space, the daily experience of being in the office, and the systems that get new people productive from day one. Your job is to turn office and workplace operations into a system that runs itself — so a team of builders working ~60 hours a week in person never has to think about whether the space, the food, the supplies, or the onboarding "just works."

Responsibilities

Own day-to-day office operations end-to-end; Manage vendor relationships — food & beverage, cleaning, facilities, building management and hold them accountable to timelines and quality; Keep the office stocked: order and restock supplies, snacks, drinks, and equipment before anyone notices they're low; Plan and run internal events, team offsites, celebrations, and the moments that build culture in a high-intensity in-office team; Own office-related budgets, expenses, and reconciliations, and find ways to spend smarter as we scale; Build the systems, checklists, and automations that make all of the above continuous instead of a scramble; Be the go-to person for anything space-, supply-, or experience-related, and the first line for keeping the office a place people want to be

Requirements

1–2 years in office management, workplace experience, administrative operations, or a similar role — startup or high-growth experience strongly preferred; A track record of owning a space or program end to end with minimal oversight; Genuine fluency with AI tools, and a bias for using them to automate real work; Excellent written and verbal communication across every level of the org; Strong organization and judgment, with comfort shipping in ambiguity and driving clarity; Willingness to be in the NYC office full time — this role lives in the space it runs

Nice to have

Experience standing up office or workplace systems for a growing team from scratch; Experience owning onboarding/offboarding logistics or IT/device coordination; Experience managing vendors and office budgets

Benefits

Equity; Medical, dental, and vision insurance; Breakfast, lunch, dinner, and supplementary food and drink; Wellness / Gym Benefits; Commuter benefits; Relocation assistance; Take what you need paid time off, not accrual-based; $1,000 stipend for learning and personal growth; $1,500/month rent stipend; Tech equipment