General Manager

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for a General Manager at RISE Dispensary to lead, manage, and inspire a diverse team in driving results and delivering memorable, positive consumer experiences. All dispensary activities related to the customer journey, inventory operations, safety & compliance, and team member experience are under your direction. With training, coaching and development, a team of Leaders and Team Members will grow under the General Manager's leadership. The General Manager serves as an ambassador in delivering lasting social change in our communities.

Responsibilities

Deliver direction, oversight, and execution of all dispensary operations; Ensure the dispensary is compliant with security, inventory, and local and state regulations; Drive revenue and profit through execution of programs, initiatives, and regionalized in-store promotions; Oversee and manage quality product inventory, financial records, and Seed to Sale compliance; Maintain and enforce cash management handling protocols and daily reconciliation; Manage order and expense management processes aligned with store budgets; Conduct monthly audits and scorecard business reviews; Coach Leaders and Team Members to deliver positive in-store customer experiences; Ensure Leader on Duty presence is scheduled throughout the store; Drive revenue through a seamless omni-channel customer experience; Coach leadership team on loyalty goals and customer retention; Serve as a liaison to the local community and support community outreach; Build and retain a high-performing team through selection, onboarding, training, and development; Inspire a culture of engagement and performance through coaching, feedback, and recognition; Monitor staffing needs and align scheduling with store labor goals; Develop Leader and Team Member talent and address performance issues in a timely manner

Requirements

Bachelor's degree or comparable business experience; At least five years in a supervisory or management role in a retail setting, specifically with POS business operations; Inventory control experience is required; Meet the scheduling and availability requirements (varying shifts including mornings, days, nights, and weekends); Must have reliable, responsible, and dependable attendance; Must be 21 years or older; Must pass any and all required background checks; Must possess a valid driver's license or state ID; Must be and remain compliant with all legal and company regulations for working in the industry; Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb; Must have a solid understanding of cannabis laws, rules and regulations; Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills; Meet timelines consistently and work effectively under pressure; Ability to resolve conflict, handle employee and customer complaints, and settle disputes; Ability to move about the dispensary for prolonged periods, lift and move inventory and materials weighing up to 30 pounds independently, and operate POS systems and computers

Nice to have

Cannabis experience preferred