Global Head of Partner Strategy & Operations

As Director, Strategy & Operations, Channels &Alliances, you will serve as a strategic business partner to the SVP of Channels & Alliances, helping shape and execute the organization's long-term strategy while driving operational excellence across the global partner business. Reporting to the VP of Revenue Operations, you will work closely with executive leadership to translate business priorities into actionable plans, lead high-impact cross-functional initiatives, and improve the systems, processes, and insights that enable growth. This is a highly visible role that sits at the intersection of strategy, operations, planning, and execution. You will partner across Sales, Customer Success, Finance, Product, Marketing, Legal, and Revenue Operations to solve complex business challenges, influence executive decision-making, and ensure the Channels & Alliances organization is positioned to scale efficiently. Success in this role requires exceptional business acumen, analytical rigor, executive communication skills, and the ability to lead through influence in a fast-paced, high-growth SaaS environment.

Responsibilities

Serve as trusted strategic advisor to the SVP of Channels & Alliances, helping define organizational priorities, operating rhythms, and long-term business strategy; Partner with the VP of Strategy & Operations to develop annual operating plans, organizational objectives, and strategic initiatives; Prepare executive presentations, business reviews, and strategic recommendations for senior leadership and executive staff meetings; Drive planning processes including annual planning, quarterly business reviews (QBRs), operating reviews, and executive business updates; Identify opportunities to accelerate partner growth through strategic initiatives, organizational improvements, market expansion, and operational innovation; Evaluate business performance, industry trends, competitive dynamics, and emerging opportunities to inform strategic decisions; Lead complex, cross-functional initiatives spanning Sales, Finance, Marketing, Customer Success, Product, Legal, and Revenue Operations; Develop executive-level dashboards and performance metrics that provide actionable insights into partner business health; Optimize partner programs, planning processes, governance, and operational workflows to improve scalability; Drive continuous improvement across systems, processes, and reporting capabilities

Requirements

12+ years of experience in Strategy, Business Operations, Revenue Operations, Management Consulting, or Strategic Planning within high-growth SaaS or enterprise technology companies; Experience partnering directly with VP- and SVP-level executives to define business strategy and execute organizational priorities; Demonstrated success leading large-scale cross-functional initiatives from strategy through execution; Strong executive presence with exceptional written, verbal, and presentation skills; Excellent analytical and financial modeling capabilities with experience translating data into executive recommendations; Experience driving annual planning, OKRs, QBRs, business reviews, and executive operating cadences; Proven ability to influence without authority across highly matrixed organizations; Comfortable navigating ambiguity and solving complex business challenges; Bachelor's degree required

Nice to have

MBA or consulting background preferred

Benefits

Bonus compensation; inclusive teams; flexible thinking; opportunities to grow your career