HCM Functional Consultant - Workday Success Plans

The Workday Success Plans team works directly with customers through targeted microconsulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations.

Responsibilities

Conducting research to ensure understanding of customer questions and related Workday concepts; Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks; Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements; Clearly and effectively communicating responses and value to customers; Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars); Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator); Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews); Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap; Keeping up to date with industry practices and the ability to engage with our customers on those topics; Helping drive the creation of new programs to drive customer feature adoption; Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization; Provide one-on-one customer configuration designs

Requirements

3+ years of functional experience in HCM (Recruiting, Talent and Performance Management) software solutions or systems; 3+ years experience implementing Workday, SAP, Oracle, PeopleSoft, Ultimate Software, ADP, Ceridian or similar applications; 3+ years Consulting experience