Head of Regional Accounts – Paris Outer

We’re looking for a Head of Regional Accounts – Paris Outer to join our Paris team. This is a hybrid role. In this role, you’ll help us define and execute our regional commercial strategy across Paris Outer, leading a high-performing account management team to accelerate partner growth and cement our market leadership.

Responsibilities

Own one of the most strategic regions of France, defining and executing the strategy to win; Translate Paris-wide and national priorities into clear, actionable regional strategies; Improve Client Value Proposition (CVP) across the territory in collaboration with other commercial departments; Own the end-to-end growth of brand portfolios within your Paris Outer regions; Ensure 5★ account management standards across the team, with clear portfolio sizing; Build and maintain relationships with senior and C-level stakeholders; Lead contract negotiations, renewals, and upsell strategies; Create and execute joint business plans addressing partner growth, profitability, and operational performance; Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market trends; Responsible for a commercial initiative for Paris: engage team, drive performance and proactively adjust structure, focus, or processes; Lead and develop a team of up to 15 AMs / SAMs, either directly or through mid-management; Coach and mentor high-potential talent, building a strong internal succession pipeline; Partner closely with Operations, Marketing, Product, Strategy, and Finance; Represent your portfolio and organisation in Paris and France leadership forums; Influence roadmap and prioritisation through structured partner and market feedback

Requirements

10+ years in commercial, client partnership, or account management roles; Proven experience managing complex, strategic brand portfolios; Demonstrated success leading multi-layered teams in fast-paced environments; Strong commercial and financial acumen (P&L understanding); Excellent negotiation and stakeholder management skills; Ability to design and scale organisations and coverage models; Data-driven, structured, and execution-focused; Senior, credible, and resilient leader; High ownership mindset with a bias for action; Comfortable navigating ambiguity and driving change; Passionate about people development and raising standards; Fluent French and English communication skills

Nice to have

Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred

Benefits

Competitive and comprehensive compensation and benefits package; Paternity and maternity support; Excellent learning and development opportunities and access to RooLearn; Regular social events such as sports, breakfasts and occasional aperitifs; Headspace membership; Subsidised health insurance, with option to add family; Discounted access to Gymlib; Subsidised Navigo subscriptions for sustainable transport; Subsidy if you use a ‘green’ vehicle to commute; 25 days annual leave plus complementary rest days per year, which increase with length of time at the company; One day of paid leave per year to volunteer with a registered charity; Free Deliveroo Plus subscription; Monthly restaurant vouchers; Team lunches from the best local restaurants; Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success; Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support