Inbound Sales Representative, SME & Growth (Thai speaking)

As an Inbound Sales Representative, SME & Growth (Thai speaking), you’ll join our fast-growing and dynamic team to drive Airwallex’s future growth engine across Southeast Asia. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients. You’ll be responsible for the end-to-end sales funnel of SME leads in Thailand - from prospecting, qualifying, pitching, onboarding, to activating new clients across Thailand. You’ll collaborate closely with Marketing and Partnerships to maximise revenue and business priorities, and as a key member of the team, you’ll share valuable insights to help create an even better experience for future clients. The knowledge of the Thai language is essential to be able to interact with Thailand-based prospects and existing clients. This role is based in Singapore.

Responsibilities

Advocate for Airwallex: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise; Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points; Educate and Activate: Teach customers how to leverage the full range of Airwallex products, and ensure adoption of our products; Champion Customer Needs: Act as the voice of the customer within Airwallex, ensuring their needs and feedback are heard and addressed; Collaborate Cross-functionally: Work closely with Marketing and Partnerships to optimise lead flow and maximise revenue; Outbound Tactically: Identify high-potential prospects and use effective strategies to generate leads, understand prospects’ pain points to propose solutions, leading to revenue growth; Maintain Operational Excellence: Consistently update CRM records, support reporting efforts, and ensure efficient processes throughout the sales cycle; Meet or exceed activity and revenue targets, such as call volume, meetings booked, and clients onboarded.

Requirements

Local market knowledge (Thailand): Proficient in Thai (both written and verbal) to interact with Thailand based clients. Ideally, you have spent considerable time in Thailand and are familiar with local business culture and the Thai business landscape; Driven, resilient, and willing to put in the hard work needed to achieve your KPIs; Comfortable in calling 40 leads a day, or more, to ensure coverage across leads assigned to you; Communication Skills: Proficiency in verbal and written communication in both English and Thai, and a great communicator on the phone and via email to Thailand-based clients; Experienced in engaging with both internal and external stakeholders succinctly and confidently; Able to efficiently work at scale with many leads, demonstrating strong prioritisation and time management; Knows how to problem solve, address, and resolve issues effectively; 3 years or more experience preferred, but we are also open to driven candidates who believe they have what it takes to excel in this role.

Nice to have

Experience in fintech, payments, SaaS, or a high-growth startup environment; Proficiency with CRM tools (e.g., Salesforce) and Google Suite; Bachelor’s degree in Business, Marketing, Finance, or a related field.