Inside Sales Representative

As an Inside Sales Representative at LoadUp, you'll play a key role on our growing Sales Team. This is a great opportunity to launch or grow your career in a fast-paced, supportive environment. You'll connect with potential customers, help them understand our services, and guide them through the booking process—from first contact to final scheduling. Using phone, email, chat, and text, you'll build relationships, answer questions, and ensure each customer knows exactly what to expect when choosing LoadUp.

Responsibilities

Become a knowledgeable ambassador for LoadUp; Learn our services and pricing so you can confidently guide customers through their options; Deliver friendly, helpful service to every customer and prospect; Follow clear, proven sales processes including using call scripts, updating lead and sales activity in our CRM, and managing your pipeline effectively; Learn and master LoadUp's internal software to help track orders and stay up to date on driver activity; Support customers through every step of the sales process, from first conversation to final scheduling; Respond quickly and professionally to inbound calls, chats, and texts from customers and prospects; Stay engaged with leads by following up through calls, emails, and text messages to answer questions and close the sale; Work one of the three available shifts, with flexibility to work remotely from home during weekend shifts

Requirements

Currently located in the North Atlanta area; Comfortable commuting to the office in Alpharetta, GA for weekday shifts; Enjoy connecting with others; Communicate clearly; Stay organized; Motivated to succeed; Love working toward targets; Enjoy helping customers find the right solution; Take pride in your work; Stay curious; Want to grow your skills while solving real customer problems; Think on your feet; Offer thoughtful solutions; Stay focused on delivering the best outcome for each customer; Don't get discouraged by objections; See objections as opportunities to build trust and guide the conversation forward

Benefits

Competitive Compensation; Health & Wellness Coverage; Generous Paid Time Off; 401(k) with 5% Company Match; Monthly Lifestyle Stipends, Employee Recognition programs, and Referral Bonuses; Flexible Spending Account (FSA); Health Savings Account (HSA); Monthly Stipends & Recognitions; Medical, Dental, Vision, Life; Employee Referral Program; PTO, Sick Days & Parental Leave; Growth & Development