Inside Sales Representative

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit of providing extraordinary service for our customers is what has built our company and its national reputation for integrity.

The Inside Sales Representative will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to contribute to company growth. The Inside Sales Representative will build and maintain relationships with current and future customers to assist with their needs in a work zone for Traffic Control, Flagging, and Sign Install, as well as support their needs for Traffic Control equipment, rentals, and sales.

Responsibilities

Coordinate traffic control set-ups for customers; Track projects in our ERP System; Contribute to the growth of the company and our Automated Flagger Assistance Devices (AFAD’s) utilization for customers; Assist with the growth of the Signs and Sales division with installs and/or signs/equipment sales; Participate in the continual improvement of the process, tracking, production, and billing of each project; Clear understanding of the sales funnel; Responsible for contacting current and potential customers to grow business; Perform follow-up on a book of business and generate leads for future growth; Track all customer contacts, and review invoices to ensure customer accounts are accurate; Ensure prompt, dependable & friendly customer service; Understanding of P&L and how that relates to the business; Other duties and responsibilities as assignment.

Requirements

High School Diploma or GED required; 3+ years of experience with either inside and outside sales preferred; Organized with an intense focus on accuracy and attention to detail; Problem-solving skills and critical thinking skills; Excellent verbal and written communication skills as well as meticulous attention to detail; Ability to develop, foster, and manage customer relationships; Proficient with Microsoft Office Suite Products (Excel, Word).; Excellent problem-solving skills and creativity; Multitasker with attention to detail; Ability to work alone and with a team; Drive to learn new skills and aspirations to move up in the future