Instructional Designer

EliseAI is transforming housing and healthcare through best-in-class conversational AI. As an Instructional Designer at EliseAI, you’ll design high-impact learning experiences that support functional onboarding, product education, and performance enablement. You’ll collaborate closely with subject matter experts across product, engineering, marketing, and client-facing teams to create clear, effective learning content—from in-depth guides and product walkthroughs to internal training modules and scalable enablement assets.

Responsibilities

Design and develop instructional content that supports onboarding, internal enablement, and product education; Partner with subject matter experts and cross-functional teams to gather requirements, validate technical accuracy, and co-create engaging learning experiences; Write scripts for training videos, product walkthroughs, demos, and other educational content; Translate complex workflows and product features into clear, actionable, and engaging learning experiences; Create interactive guides, video explainers, motion graphics, and live training materials to support feature rollouts; Leverage Figma to design clean, branded layouts, prototypes, and learning templates; Use motion and visual storytelling to make key concepts memorable and easy to grasp; Conduct needs assessments, learner research, and usability testing to ensure solutions drive measurable impact; Establish and evolve frameworks, templates, and systems to accelerate content creation and improve scalability; Regularly audit and iterate content to ensure accessibility, usability, and alignment with business goals

Requirements

3+ years of experience in instructional design, learning experience design, or enablement in a SaaS or tech environment; Strong understanding of adult learning principles, instructional design best practices, and performance-based learning; Proficiency in Figma for visual design, prototyping, and collaboration; Experience with e-learning and motion design tools (e.g., Articulate 360, Rise, Storyline, Camtasia, After Effects, Premiere Pro); Ability to translate technical and operational concepts into intuitive learning assets; Excellent communication and storytelling skills across visual, written, and verbal mediums; Ability to work autonomously, manage multiple priorities, and thrive in a fast-paced, evolving environment; Familiarity with accessibility standards (WCAG), SCORM/xAPI, and learner feedback loops

Nice to have

A degree in Instructional Design, Interaction Design, HCI, or a related visual or digital design field; Experience designing education or onboarding experiences for B2B SaaS; Background in motion, interaction, or visual storytelling; Experience with LMS platforms (e.g., Skilljar, Lessonly, WorkRamp) and performance evaluation frameworks like Kirkpatrick or Bloom’s Taxonomy

Benefits

Equity in the company in the form of stock options; Medical, Dental and Vision premiums covered at 100%; Fully paid parental leave; Commuter benefits; 401k benefits; Monthly fitness stipend; Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch; Fun company social events through our Elise and the City program; Unlimited vacation and paid holidays; We'll cover relocation packages from outside of the greater NYC Metro area - we'll make the move exciting, not painful