Junior Internal Distribution Partner Account Manager (Jr. iDPAM) - Alpine / DACH

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme. Come become part of something big with us! We are a global leader, with hubs in Europe, North America, South America, Asia Pacific, and the Middle East.

Responsibilities

Supporting the distribution team and distributors in achieving goals; supporting sales activities and gathering relevant market feedback; tracking distributor performance metrics and identifying trends; managing administrative tasks and follow-ups; scheduling and conducting meetings, webinars and training sessions; working cross-functionally with EMEA iDPam, EMEA DPam team, Channel Team, Distribution Marketing, Distribution Operations and regional sales teams; identifying sales opportunities and escalating appropriately; troubleshooting and solving problems; navigating multi-level organisational structures under mentorship

Requirements

Ambitious, organised professional who thrives on building genuine relationships with Extreme's partners; naturally curious about how businesses work and enjoys learning the ins and outs of the distribution channel and its operations; reliable, detail-oriented, and genuinely excited about supporting the distribution team and our distributors in achieving goals; enthusiastic and willing to get stuck in, often going the extra mile to troubleshoot and solve problems; comfortable asking questions, receptive to feedback, and keen to develop expertise in distribution partnerships and sales enablement; strong interpersonal presence with genuine interest in connecting with distributors and internal stakeholders; ability to establish rapport quickly and maintain positive working relationships; natural inclination to follow up consistently and be reliable in communications; learns to navigate multi-level organisational structures under mentorship; understanding of basic sales processes and distribution models; ability to support sales activities and gather relevant market feedback; developing knowledge of how reseller channels contribute to revenue; learns to identify sales opportunities and escalate appropriately; clear, professional verbal and written communication in both German and English; capability to present information in organised, structured formats; learning to adapt communication style for different audiences; comfortable working with spreadsheets, reports, and KPI dashboards; ability to track distributor performance metrics and identify trends; detail-oriented with strong organisational capabilities; learning to support data-driven decision making; excellent time management and ability to juggle multiple projects; proactive in managing administrative tasks and follow-ups; strong coordination skills for scheduling and conducting meetings, webinars and training sessions; develops understanding of forecasting, compliance, and operational requirements; ability to troubleshoot; able to work cross-functionally with EMEA iDPam, EMEA DPam team, Channel Team, Distribution Marketing, Distribution Operations and regional sales teams; comfortable supporting colleagues and learning from experienced team members; flexible and adaptable to changing priorities in a dynamic environment; brings trusted advisor attitude