Key Account Manager | APAC

We are looking for a Sr. Account Manager with extensive experience in help merchants expand globally, with a focus on emerging markets. It is important to have experience of managing a portfolio of large to midsize merchants and to deliver a year on year growth by providing tailor made services to each account and industry knowledge to facilitate the business expansion of our merchants, to quickly adapt into EBANX family, you need to have a strong entrepreneurial spirit, business acumen, autonomous and fast learner, can take initiative and push it forward to get it done. Knowledge of the payments industry is a differential but not a must;

Responsibilities

Manage a merchant portfolio and deliver a year on year growth on cross and up selling opportunities; Meet or exceed quarterly revenue targets; Monitor, measure, and propose growth strategies to improve merchant’s business and be able to negotiate with merchants on commercial terms; Being customer centric, develop and maintain an excellent relationship with merchants and leading them to an amazing experience by creatively solving problems for merchants; Work closely with the other teams at EBANX to improve overall customer satisfaction; Frequent performance review with merchants to identity where can be improved; Use Salesforce as your main tool to manage pipeline and opportunities

Requirements

Fluent English (interview process will be conducted in English); Strong analytical skills and attention to detail mindset, can draw conclusions, make plans with data; Good knowledge or 5+ years experience in e-commerce, OTA, Gaming or other verticals; Experience as an account manager or business development of 7+ years; Bachelor’s degree in Business Management, Economics or related; Good communication and relationship skills; Self-manageable profile

Nice to have

Knowledge of the payments industry is a differential but not a must; MBA is preferred; Overseas living and study experience is preferred; Big Dream; Results Driven; Team player mindset

Benefits

Spanish, English, and Portuguese classes; WAVES - Program of goals and results (variable compensation); EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career; EBANX Skills: budget for workshops and courses; EBANX Flexible: Birthday Day Off