Key Account Manager – Small Domestic Appliances (SDA)

Lead and manage sales strategies across all assigned regional accounts, developing strategies to achieve sales and margin objectives for the company.

Responsibilities

Lead and manage sales strategies across all assigned regional accounts, developing strategies to achieve sales and margin objectives for the company; Achieve specific sales (volume and value) and net profit in the region, negotiating prices, volumes, and commercial conditions with customers; Manage relationships with current and new customer contacts, holding regular face-to-face meetings and presentations to achieve channel expansion and sales growth plans; Develop a deep understanding of consumer and customer behavior, as well as the overall dynamics of the business, to effectively develop the channel within the company; Plan and lead the necessary promotional campaigns and initiatives in coordination with internal and external teams, overseeing their correct and timely execution; Monitor key customer indicators such as sales and margin results, accounts receivable, on-time delivery, competitor activities, and market pricing, to identify action plans, process optimizations, and corrective actions to ensure objectives are met; Prepare and maintain sales forecasts for accounts to ensure the timely fulfillment of orders and healthy inventory levels for the company, proactively proposing special activities for slow-moving items; Be an internal advocate for our customers and ensure that we not only meet their SLAs but also deliver the best possible customer experience, creating positive working relationships at all levels of the organization

Requirements

3 to 5 years of work experience in sales-related fields; English level at least B2; Experience in new product introductions (Walmart, Coppel, Soriana, Chedraui, Elektra); Knowledge of business plans, profitability, costs, margins, collaboration, and forecasting; Ability to work under pressure and results-driven mindset; Strong communication, presentation, and negotiation skills; Strong leadership and team player skills; Ability to travel as needed; Computer proficiency with Microsoft Office

Nice to have

Experience in the appliance or consumer electronics industry is desired; A college degree is preferred; Experience in appliances or consumer electronics, displays

Benefits

Monday to Friday schedule; Opportunity to be part of a global, fast-growing company; Competitive benefits package