Lead Org Change Analyst

Plays a key role in ensuring that projects and initiatives reach their full potential by ensuring all impacted business, financial, operational and other stakeholders are prepared for and embrace change. Focuses on the people side of change, including not only the change initiative itself, but also changes to business processes, systems and technology, job roles and organization structures. Designs, develops and executes change management strategies and plans that minimize resistance and maximize engagement to ensure that users are engaged, prepared to transition to the initiative and reinforce sustainable change. Works with and coaches project stakeholders, leaders and teams to develop strategies to maximize buy-in and minimize resistance and are able to leverage the change management framework and standards. Ensures that all documentation coming out of the program is in line with the ultimate change management strategy and plan.

Responsibilities

Ensure all impacted business, financial, operational and other stakeholders are prepared for and embrace change; Design, develop and execute change management strategies and plans that minimize resistance and maximize engagement; Work with and coach project stakeholders, leaders and teams; Ensure documentation is in line with the change management strategy and plan; Develop and execute comprehensive change management plan covering stakeholder analysis, coaching, communications, training, and resistance management; Collaborate with Project Manager to integrate change management activities into project plan; Provide subject matter expertise and guidance on management of changes; Provide organizational change consultations and training; Keep current with business and strategic goals

Requirements

Bachelor's degree in Communications, Organizational Development, Behavioral Psychology, Business or related field and 5 years of relevant experience establishing and implementing organizational change management and support required; Or equivalent combination of education and experience; Excellent communication skills, both verbal and written, including active listening and the ability to clearly articulate messages to a variety of audiences required; Strong group facilitation skills with demonstrated experience turning working session notes into high-quality deliverables required; Ability to influence others and move toward a common vision or goal required; Strong interpersonal skills and the ability to establish and maintain positive working relationships with a wide array of stakeholders, colleagues and staff required; Ability to work collaboratively with and through others required; Strong business acumen and understanding of organizational issues and challenges required; Strong organizational problem solving and root cause identification skills required

Nice to have

Master's degree preferred; Experience working with consulting resources preferred; Experience with higher education, larger medical center or large complex and distributed enterprise preferred; Prosci Organizational Change Management certification upon hire preferred