Legal PA

The Legal PA’s principal role is to provide support to the Employment & Pensions Partners and Legal Directors in relation to client relationships and to ensure a high quality legal service to our clients.

Responsibilities

Provide support to the Employment & Pensions Partners and Legal Directors; Lead and deliver an effective client relationship management programme; Support business development activities; Manage diaries, inboxes and to-do lists; Support delivery of legal services including preparation of letters and emails and document management; Organise travel arrangements; Liaise with Legal Administrators and floor support units; Handle internal and external telephone queries; Provide day to day client management support; Maintain and update client details on One Place system; Prepare client reports; Manage and arrange client care and review meetings; Support management of billing and debt management; Assist other members of the division or office; Work effectively with other legal divisions and support departments

Requirements

Police vetting; Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, Visual Files, CRM, Winscribe and the Internet; Strong client service skills; Excellent telephone manner; Competent knowledge of telephone system after training; Excellent communication, organisational and team skills; Excellent attention to detail; Flexible and dependable, able to take the initiative; Able to remain calm under pressure; Ability to work to tight deadlines on a daily basis; Conscientious, approachable and enthusiastic; Quickly builds respect and trust; Ability to build a good knowledge of Capsticks, its divisions, key personnel, clients, procedures and business practices

Nice to have

Previous experience of working in a Law firm

Benefits

Competitive salary and benefits; Hybrid working; Excellent career prospects; Healthy work life balance; Supportive working environment; Inclusive employer