Loan Sales Specialist

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Responsibilities

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service; Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals; Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs; Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations; Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems; Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude; Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements

High School Diploma or GED

Nice to have

Sales, Collections or Customer Service experience; Bilingual - Spanish

Benefits

Paid time off for volunteer hours; family back-up care; access to Talkspace and Hinge for on-demand physical therapy via app; 401(k) with match (up to 4% matching); Employee Stock Purchase Plan (10% share discount); tuition reimbursement; financial wellness tools like subscription cancelation; medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances; paid time off (15 days’ vacation per year, prorated based on start date); paid sick leave as determined by state or local ordinance (prorated based on start date); 11 paid holidays (4 floating holidays, prorated based on start date); paid volunteer time (3 days per year, prorated based on start date)