Medical Director of Clinical Affairs

The Medical Director - Clinical Affairs serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways—leveraging data and technology—to improve the healthcare experience in a way that promotes better clinical and financial outcomes.

Responsibilities

Serve as a trusted clinical thought leader for strategic enterprise clients; Analyze population utilization data to develop strategies, rising-risk briefs, and clinical campaign designs; Manage high-stakes, high-visibility, or high-dollar case desk; Review aggregate member health and claims data to uncover systemic inefficiencies and low-value care patterns; Lead multi-vendor clinical rounds; Direct clinical narrative around High Cost Claimants within client populations; Partner with Sales and Client Success teams during high-stakes prospect pitches and renewal cycles; Represent Included Health at national conferences, industry events, and seminars; Develop and deliver engaging educational materials and clinical presentations; Partner with Business Strategy team to evaluate vendors and co-develop clinical strategy; Leverage health plan and TPA expertise to build consistent clinical support and expand innovative models

Requirements

Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) degree; Minimum of 5 years of post-residency clinical experience; Active medical license in good standing in state of residence; Must maintain board certification in primary specialty throughout employment; Willingness to travel up to twice per month for 1-2 days each (averaged over the year) for client engagements and conferences, occasionally with short notice

Nice to have

High-quality clinical baseline across a wide range of medical conditions; Proven experience in clinical consulting through experience such as corporate/health plan Medical Director, clinical SME in the digital health field, or through work in healthcare consulting; Deep working knowledge of Health Plans, TPAs, and commercial benefit ecosystems, with direct experience in Alternative Plan Design (APD) or health plan client support; Experience analyzing healthcare claims, utilization reports, or clinical data to pull out population trends, track clinical quality, and identify opportunities to improve healthcare spend; Comprehensive understanding of the digital health landscape, emerging clinical technology trends (including AI in care), and virtual care delivery models

Benefits

Remote-first culture; 401(k) savings plan through Fidelity; Comprehensive medical, vision, and dental coverage; Paid Time Off (PTO) and Discretionary Time Off (DTO); 12 weeks of 100% paid parental leave; Family Building & Compassionate Leave; Work-From-Home reimbursement