Mortgage Loan Assistant III

Consistently contributes to the success of the Mortgage Loan Officer and their team by meeting standards of excellence in project management, marketing, analytical and administrative support. Additionally, supports the loan officer by taking application information and providing phone/email coverage when the LO is away from the office with supervision by LOA Supervisor and/or another loan officer.

Responsibilities

Take ownership of the mortgage loan process from application to funding, acting as project manager with minimal supervision; Interact with members, loan officers, fellow LOA’s, processors, underwriters, closers, title agents and real estate professionals in a collaborative and professional manner; Schedule and attend pipeline meetings for loans in process; Communicate loan progress to borrower and real estate agents; Effectively manage purchase contract and lock expiration dates; Prepare and submit appraisal reconsiderations, rapid rescore requests and loan committee reviews with guidance; Maintain TRID compliance in providing mortgage disclosures throughout the process; Develop and create best practices for SOPs, workflows and loan origination software; Prepare and implement marketing ideas and support to expand loan officer referral partners and book of business; Assist mortgage operations staff as needed; Adhere to all Federal/State laws and governing regulations applicable to mortgages and the credit union; Adhere to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA)

Requirements

Minimum two years mortgage experience; Knowledge of Fannie Mae & Freddie Mac guidelines, mortgage regulations and TRID compliance; Familiarity with mortgage loan programs, structure, options and pricing; Interpersonal skills: courtesy, tact, discretion and diplomacy are essential; Ability to foster positive work relationships with people both inside and outside the organization; Personal smartphone required for employment

Nice to have

Mortgage sales experience preferred

Benefits

Monthly incentive; 4 weeks paid time off for full-time employees; work anniversary paid time off; paid volunteer time off; 12 paid holidays; comprehensive medical, dental, and vision plans with employer contributions to Health Savings Account; up to 4% match on 401(k) contributions; up to twelve weeks fully paid parental leave; extensive Employee Assistance Program; access to LinkedIn Learning; career and leadership development programs; job shadowing; mentor program; tuition reimbursement up to $5,250/year