Office Operations Manager

Profound is the marketing platform for the age of AI search. As we scale rapidly across offices and teams, we are hiring an Office Operations Manager to own the day-to-day office experience of our company and support a consistent, high-quality onboarding and culture experience as the company grows. This role is critical to making sure the office runs smoothly, new hires feel oriented from day one, and the environment supports how Profound actually works.

Responsibilities

Own day-to-day office operations, including arranging cleaning, maintenance, security, access, supplies, and general readiness; Manage inventory of office supplies, snacks, meals, and equipment; Coordinate with vendors and service providers including building, IT, cleaning, catering, and deliveries; Ensure the office is consistently functional, organized, and ready for people to do their best work; Help execute onboarding touchpoints such as welcome breakfasts, first-week moments, and basic social connection; Serve as the default in-office point person for questions, issues, and day-to-day needs; Help plan and execute team events, lunches, celebrations, and small rituals that support connection without slowing execution; Support visiting teammates and leaders with office setup, schedules, and logistics; Partner with Ops to maintain a consistent office experience as Profound grows across NYC, SF, London, and Buenos Aires

Requirements

0-3+ years of experience in office management, operations, hospitality, events, or a service-oriented role; Highly organized and reliable, with an ability to keep things running and notice issues before they become problems; Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once; People-oriented and approachable, with teammates naturally coming to you when they need help; Low ego and high ownership, taking pride in doing the unglamorous work well; Thrive in a fast-growing startup environment where things change quickly and processes are built in real time

Benefits

Equity; full range of benefits and perks