Partner and Speakers Success Associate - Mandarin

From Unicorns to Fortune 500 companies, our team leaves no stone unturned when it comes to identifying and growing strategic partnerships. We work together with the Business Development team to put together compelling, engaging and innovative proposals for some of the world's most recognisable technology brands. As Partner Success Managers, we are the main point of contact for executives at both growing startups and established enterprises. We manage all partners' event details ensuring we deliver a fantastic experience for them at our events, that their brand activations deliver a great return on investment, ensuring that they renew the partnership in subsequent years.

Responsibilities

Work on a team building long-term relationships with some of the biggest and fastest growing companies in the world; Work closely with the speakers, media and investors acquisitions teams, which are responsible for acquiring key attendees for our events; Act as an internal point-of-contact, suggesting improvements to processes and workflows that result in exceptional exhibitor and partner product/experience; Participate in cross-team communication and collaboration, integrating production, design, collateral, and app solutions; Travel the globe to our international events to ensure the on the ground execution of your partner activations; Provide event feedback to your most important partners, highlighting what worked well, what can work better and how; Develop an in-depth knowledge of technology and understand how industries are being disrupted by it and utilise opportunities to the benefit of your audience

Requirements

Native Mandarin speaker; Excellent client management skills and attention to detail is a prerequisite; Ability to engage with other departments and specialist functions at Web Summit to manage consistent execution of client strategies across our events; Ability to adapt to changing needs and take up new tasks with little supervision; Passion for technology and events, and a genuine willingness to improve your knowledge; Confident relationship builder who can manage day-to-day conversations as well as high level strategic discussions focused around driving revenue for both our Clients and Web Summit; Natural project manager who will play a pivotal role in ensuring timely and accurate delivery of work; Ability to think on your feet and deliver advice and consultation in high pressure situations; Inventive and always keen to try new things; Curious with a growth mindset and constantly trying to discover new things that benefit clients; Good intuition for solving problems and figuring out potential issues, managing time effectively; Inspired by technology and innovation with an eye for spotting trends; Quick learner who can grasp the intricacies of complex relationships easily; Keen to learn, receptive to new ideas, and genuinely interested in building deep business relationships

Nice to have

Exposure to sales or commercial experience is beneficial, with an eye toward driving retention and partnership expansion; Experience with CRM tools, Salesforce in particular is an advantage.

Benefits

Subsidised healthcare, dental, employee assistance programme (EAP) and more; Employer pension contribution up to 6% for Irish-based employees; A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development; Company MacBook, generous annual leave and flexible working arrangements; Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in; Annual company get-togethers, charity days, and monthly wellbeing talks; Wellness subsidy issued to all employees of €1000 per year