Parts Inside Sales Representative

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We’re looking for a motivated Parts Inside Sales Representative to join our team and help grow our parts business. If you enjoy building customer relationships, identifying sales opportunities and finding the right solutions for customers, this could be the opportunity for you!

What you’ll be doing

No two days will be the same! You’ll be helping our customers get the parts they need while identifying opportunities to grow our business.

We’re looking for someone who is proactive, organised and passionate about delivering excellent customer service. You’ll enjoy working with people, solving problems and contributing to a team focused on achieving results.

Responsibilities

Building strong relationships with customers and suppliers to support repeat business and sales growth.; Identifying new sales opportunities and helping expand our customer base.; Preparing quotations and tenders, supporting sales negotiations and ensuring commercially sound outcomes.; Working closely with our Procurement and Warehouse teams to ensure parts are available and delivered on time.; Monitoring orders, stock levels and sales activity to help keep things running smoothly.; Following up on invoices and outstanding payments while maintaining positive customer relationships.; Keeping up to date with customer needs and market trends to identify opportunities for improvement.

Requirements

1–2 years’ experience in a similar role; Strong communication and relationship-building skills.; Good product knowledge and an interest in developing your sales expertise.; Experience with SAP and Microsoft Office, with CRM knowledge also beneficial.; Strong attention to detail and the ability to manage competing priorities.