Patient Coordinator

Acts as the initial point of contact for all patients, schedules appointments, registers and orients all new patients, submits patient information, coding and billing for services provided. This position is responsible for providing excellent customer service and compassionate care.

Responsibilities

Acts as the initial point of contact for all patients; Schedules appointments; Registers and orients all new patients; Submits patient information, coding and billing for services provided; Greets and acknowledges all patients and visitors, both in office and on telephone; Completes pre-registrations and registrations with respect for patient privacy; Collects co-payments; Manages daily assignments and long-term projects; Records discharged charts in Retrievex and reviews discharge lists created by clinicians

Requirements

One to two (1–2) years healthcare office experience required; Strong customer service skills both in person and by telephone required; Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH)

Nice to have

High School Diploma preferred; Prior Epic experience for scheduling and registration preferred; Previous interactions with patients and families preferred