Pomellato Sales Associate

The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a Brand Ambassador and will spread the values and the philosophy of our brand, with the end result of maximizing sales.

Responsibilities

Manage client relations and identify customer needs; Act as a Brand Ambassador and spread the values and philosophy of the brand, with the end result of maximizing sales; Provide the highest level of customer service; Handle customer complaints and ensure issues are resolved to the satisfaction of the customer and the company; Manage and develop own client book; Conduct regular stock checks and assist the annual stock takes

Requirements

Minimum 4 years of retail frontline experience; F5 or above; Strong experience in the same position, gained in a very customer service focused environment, and with a genuine passion for luxury; Possess excellent communication, customer service and interpersonal skill; Proven ability to deliver customer orientation; High level of integrity and entrepreneurial spirit; Enthusiastic team player, outgoing and friendly personality; Positive attitude, enthusiastic and team oriented; well-integrated in the social environment; Good command of spoken English, Putonghua and Cantonese; Good knowledge of MS Office and Outlook is also required

Nice to have

Luxury jewelry and watches industry experience; Knowledge of any other language