Private Client Advisor and Trust Officer

The Private Client Advisor “PCA” and Trust Officer is accountable for the delivery of comprehensive advice and customized wealth management solutions for a portfolio of relationships comprised of fiduciary, investment management, and custody clients, and in their role as relationship manager is accountable for the overall client experience. The PCA book of business is represented by high-net worth clients and their families and multi-generational relationships. As a trusted advisor the PCA must develop an in depth understanding of the client’s wealth related and personal goals and coordinate the development of a comprehensive plan with the client’s professional advisors and Commerce Trust partners. In addition, the PCA will leverage the expertise of internal partners and expert resources to ensure integrated delivery of investment, fiduciary, tax, estate settlement, insurance, planning, credit and banking services to meet the client’s goals and objectives. Key components of position: Trust experience, relationship management experience, client-facing service skills, wealth management experience.

Responsibilities

Deliver comprehensive advice and customized wealth management solutions for high-net-worth clients and families; Effectively manage a portfolio of relationships comprised of fiduciary, IRA and investment management clients; Maintain a client centric focus and desire to exceed client expectations; Manage high net worth clients and their families and multigenerational relationships; Develop comprehensive plans with the client's professional advisors and Commerce Trust Company partners; Collaborate proactively with internal partners to identify and service unique client needs while managing the overall client experience; Leverage the expertise of internal partners and expert resources to ensure integrated delivery of investment, fiduciary, tax, estate planning, insurance, lending, credit and banking services; Identify opportunities for the sale of investment management products and trust services; Take on informal leadership roles as needed and delegate appropriate responsibilities under tiered support model and maintain accountability; Perform other duties as assigned

Requirements

Bachelor's degree or equivalent combination of education and experience; 5+ years' experience in providing high level client service in a similar role with preference to trust, wealth management and financial planning; Strong knowledge of wealth management services such as wealth transfer planning, taxation, estate planning and wealth management products and services; Client centric and desire to exceed client expectations; Strong analytical, problem solving and critical thinking skills; Ability to articulate conceptual ideas and strategies to assigned clients and follow through with successful implementation; Ability to delegate appropriate responsibilities under tiered support model and maintain accountability; Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; Motivated and organized self-starter with strong attention to detail and ability to manage multiple priorities; Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills; Ability to remain adaptable and resilient with an optimistic outlook; Advanced level proficiency with Microsoft Word, Excel, Teams and Outlook

Nice to have

Primary focus on trust, wealth management or financial planning preferred; Certified Financial Planner (CFP) designation preferred; Certified Trust Fiduciary Advisor (CTFA) designation preferred; Certified Public Accountant (CPA), Juris Doctorate (JD), or other certification in lieu of CTFA or CFP; Commitment to work towards earning CFP/CTFA after hire

Benefits

Employer sponsored health, dental, and vision insurance; 401(k); life insurance; paid vacation; paid personal time; career development; education assistance; voluntary supplemental benefits; eligibility for performance-based incentive plan