PRN Patient Registration Rep -- Emergency Department

The Patient Registration Representative is responsible for Inpatient/Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/families and a professional image.

Responsibilities

Performs the professional, clinical and/or technical competencies of the assigned unit or department; Monitors schedule daily for patients arriving at the department; Responsible for admitting/registering scheduled, non-scheduled or emergent patients for the assigned department; Conducts bedside admission on patients who are direct admits to the unit as needed; Obtains identification to assure accuracy of demographic and insurance information and enters information in the computer system; Greets patient and/or relative, interviews and obtains or rechecks pertinent information; Collects co-payments or deposits as required; Balances cash drawer as part of the end of the day process; Explains facility policies and ensures consent for treatment and insurance forms are signed; Complies with Medicare/Medicaid and other insurance rules and regulations; Completes MSPQ as required for admission; Attends staff training or education related to the position; Responsible for inventory and release of patient valuables placed in the safe; Provides coverage as requested in all areas of Admitting; Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents; Responsible for other duties or projects assigned by Management

Requirements

High School Graduate or GED

Nice to have

1 or more years of experience in clerical, registration and/or customer service within a health care setting