Program Coordinator, Support and Engagement, ISO

The Program Coordinator will work collaboratively with the International Services Office (ISO) Support and Engagement team to provide administrative and logistical support for all ISO sponsored events and programs. This includes cross campus collaboration, social media engagement, and some student oversight. Please note, this position has an end date of 6/30/2027 with potential extension subject to funding.

Responsibilities

Support Assistant Director with planning, promotion and implementation of all in-person and virtual events; Reserve rooms, coordinate technology, and secure permissions for on-campus events; Gather information, make reservations, and secure transportation accommodations for off-campus events; Supervise campus events and trips in person along with Assistant Director and student assistants; Collaborate with ISO staff to send ISO newsletter for students, faculty, and staff; Update online platforms with new content for upcoming events, programs, and other materials; Promote events through multiple social media platforms; Use infographics and marketing templates to design fliers and social media posts; Coordinate social media posting schedule for Instagram and other platforms; Support Assistant Director in hiring and oversight of students; Manage budget and reconcile expenses as they relate to social media and programming initiatives; Support team with additional programming for special programs; Create newsletters and communications for special stakeholder groups; Support future special programs for cohorts on behalf of Office for Global Engagement; Other duties as assigned

Requirements

Associate's degree and 3 years of progressively responsible experience in administrative support required preferably working with international populations; Proficiency with Microsoft Suite, FileMaker Pro, virtual collaboration tools (Zoom, Box), Adobe, etc. required; Office procedures, database entry principles, customer service and public relations principles, principles of math, mailing and distribution methods, training principles, leadership principles, intermediate to advanced budget administration principles, inventory and supply maintenance principles, event planning required; Ability to effectively communicate and interact, both verbally and in writing, with all people required; Or equivalent combination of education and experience

Nice to have

Bachelor's Degree in related field; Experience with student programming; Experience collaborating across campus departments in higher education; Intermediate knowledge of hardware and software functionality; Experience with organizing Zoom meetings and Zoom webinars; Knowledge of social media platforms (Instagram, Youtube, etc); Experience working with Canva; Experience with campus event registration platforms such as CCC, University Events Calendar, and Eventbrite; Experience with video production; Understanding of the Social Security and ITIN process (CAA) as they relate to international students