Program Manager – Process Consulting

The SDM (Service Delivery Manger) – Process Consulting is responsible for leading a group of highly experienced process consulting team across multiple domains and geographies.

Responsibilities

Leading a group of highly experienced process consulting team across multiple domains and geographies; Balancing functional expertise and managerial acumen, including driving business process excellence, ensuring alignment of technology with business goals, developing consulting talent, and developing a high-performance team; Acting as a key enabler for innovation, organizational capability building, and client engagement; Collaborate with business leaders and partners to identify new consulting opportunities; Build strategic alliances with external vendors, technology partners, and academic institutions; Represent the function in global forums, customer engagements, and partner ecosystems; Define and evolve the functional consulting vision, roadmap, and competency development strategy aligned with digital transformation goals; Own and drive the adoption of standardized end-to-end business processes across global business units and plants; Promote process innovation and digital transformation by identifying emerging industry trends, technologies, and tools relevant to Bosch; Lead a group of 4 teams with process consultants, project/test managers; Drive team development through mentorship, performance management, and career progression planning; Foster a culture of collaboration, learning, and high performance across the consulting group; Spearhead onboarding, competency development, and leadership grooming initiatives within the team

Requirements

15+ years of Enterprise IT experience with 5+ years of leading digital transformation programs; Proven experience managing large cross-functional teams and delivering strategic consulting engagements; In-depth experience in technology adoption and change management across the teams; Proven experience in managing large program’s Exposure to build high performance teams ground up; Excellent stakeholder management and Change Management to Manage complex stakeholder landscapes across geographies and business domains; Entrepreneurial mindset to identify business opportunities and grow the portfolio; Good understanding of the enterprise IT landscape, operations and in-depth understanding of the business use-cases in respective domain; Demonstrated ability to lead in multicultural, matrixed global organizations; Experience in handling large teams, competency management and team career development; BE/ME or MBA with Supply Chain specialization

Nice to have

Domain knowledge across multiple process areas (e.g., O2C, EWM, SCM, Manufacturing, etc.); Certified in SAP, PMP/Prince2, or equivalent credentials