Program Specialist II - Centerpoint Energy

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Candidates must be able to work in a hybrid capacity from one of our office locations in Troy, MI, Jacksonville, FL or Tempe, AZ .

The Program Specialist II serves as a strategic partner to client hiring managers and staffing vendors,

providing advanced consultative support throughout the contingent labor lifecycle. This role expands on the

Program Specialist I responsibilities by proactively identifying process improvements, mentoring junior team

members, and driving supplier performance. The Program Specialist II is expected to manage more complex

requisitions and provide data-driven insights to enhance client satisfaction and operational efficiency.

Strategic Client Engagement

• Lead requisition intake sessions with hiring managers, offering consultative guidance on market

trends, rate benchmarking, and talent availability.

Supplier and Worker Oversight

Responsibilities

Anticipate client needs and proactively recommend sourcing strategies.; Build long-term relationships with key client stakeholders to understand evolving business needs.; Analyze requisition and fulfillment data to identify trends and recommend process improvements.; Develop and deliver customized reports and dashboards for clients and internal stakeholders.; Ensure compliance with client-specific policies and procedures.; Evaluate supplier performance using KPIs and recommend corrective actions or recognition.; Lead quarterly business reviews with suppliers.; Oversee complex worker assignment changes and ensure data integrity across systems.; Provide guidance and support to Program Specialist I team members.; Share best practices and contribute to training initiatives

Requirements

Bachelor’s degree preferred.; 3-5 years of experience in contingent workforce programs or staffing industry.; Proven ability to manage complex client relationships and requisitions.; Advanced Excel and reporting skills, experience with VMS tools and CRM systems.; Strong presentation and stakeholder management skills