Receptionist

Responsibilities

Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department; Retrieves messages from voice mail and forwards to appropriate personnel; Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable; Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff; Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel; Coordinates guestroom reservations; Maintains current list of residents who are hospitalized; Updates appointment calendars, including transportation and beauty calendars, as directed; Receives, sorts, and routes mail, and maintains and routes publications; Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.); Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes; Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary; Performs other clerical duties as needed, such as filing, photocopying, and collating; Orders, receives, and maintains office supplies; Collects rent checks from residents and family members and provides needed information to bookkeeping for billing; Collects money for store purchases and meal tickets, etc.; May drive company vehicle from community to social and other various destinations (only if required by community); May perform other duties as assigned.

Requirements

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience; Basic First Aid and CPR certification where required; Must successfully complete all Atria specified training programs; Able to read and comprehend simple instructions, short correspondence, and memos; Able to write simple correspondence; Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization; Able to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s; Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; Able to deal with problems involving a few concrete variables in standardized situations; Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier; Able to work various schedules and shifts as needed.

Benefits

Competitive Pay; Paid Holidays & PTO; Comprehensive Health Plans; Career Advancement Opportunities; Tuition Reimbursement; Employee Loyalty Rewards Program; Retirement Savings Plan with Employer Match; Rewards & Recognition; Health & Safety