Retail Associate (FT)

The targeted hiring range for this full-time position is $18.50 - $22.50 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.

Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.

You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you’ll see the difference. From our life-friendly retail schedules to career advancement, you’ll feel the difference. And, when you create remarkable, in-store experiences for customers who build, shape, and protect the world around them -- you’ll make a difference. We’re not just retail. We are Red Wing.

We are seeking a full-time Retail Associate to join our team in North Riverside, United States. In this customer-focused role, you will be the face of our store, delivering exceptional service while maintaining store operations and driving sales. The ideal candidate will be friendly, organized, and efficient, with a passion for creating positive customer experiences in a fast-paced retail environment.

PHYSICAL DEMANDS

- Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
- Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, disinfecting store by using chemicals, discarding of all trash, maintaining recycling, installing and maintaining furniture, fixtures, and displays

Responsibilities

Greet customers warmly and assist them in finding products that meet their needs; Process transactions accurately using point-of-sale (POS) systems and handle cash with precision; Maintain store cleanliness, organization, and visual merchandising standards; Monitor and manage inventory levels, including restocking shelves and conducting inventory counts; Provide product information and recommendations to customers to enhance their shopping experience; Collaborate with team members to ensure smooth store operations and support colleagues when needed; Follow company policies and procedures while maintaining a professional appearance and demeanor; Handle customer inquiries and resolve concerns in a courteous and efficient manner; Perform opening and closing duties as assigned, including cash reconciliation; Contribute to achieving store sales goals through excellent customer service and product knowledge; Help our customers maintain their boots by complementary oil and conditioning, in addition to minor repairs and tuff to toe application; Available to work mornings, afternoons and evening shifts in addition to Weekends and Holidays; Bilingual a plus (Spanish)

Requirements

High School Diploma/GED or equivalent work experience; Must be age 18+ within 30 days of application; 1-2 years relevant experience; Results oriented; Effective Written/Verbal Communication; Computer Utilization

Nice to have

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure; Profit and loss knowledge; Naturally curious, has passion for new ideas, and looks to drive growth; Problem solving; Retail Footwear