Sales Development Representative (AMER)

As a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME (Growth) Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities.

Responsibilities

Move solid leads through the funnel connecting them to a salesperson, and arranging meetings; Initiate contact with potential customers by calling or responding to inquiries; Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media; Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales; Present product information to customers once you have identified their needs; Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity; Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs; Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts; Inform and recommend outreach strategies and best practices by testing various touchpoints; Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Requirements

Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required); Superior verbal and written communication skills; Strong interest in technology; Self-starter who is able to operate in a hyper-growth environment

Benefits

Competitive salary; Valuable equity; Collaborative open office space; Fully stocked kitchen; Regular team-building events; Freedom to be creative; Commission structure with significant upside for won opportunities