Sales Enablement Coordinator

ABOUT THE JOB

Do you enjoy bringing order to complex processes, solving operational issues and helping commercial teams deliver a strong customer experience? Are you proactive, highly organised and comfortable working across Sales, Finance and post-sales teams? If so, this could be an exciting opportunity to play a central role in improving how NIQ turns signed opportunities into accurate invoicing and recognised revenue.

NIQ is seeking a Post-Sales Enablement Executive to provide hands-on coordination across opportunity administration, commercial documentation and the sales-to-finance handover. The role will help ensure that opportunities are complete, accurate and progressed efficiently through internal systems, invoicing and revenue-recognition processes.

The ideal candidate is a dependable and detail-focused operator who takes ownership, communicates clearly and follows issues through to resolution. You will be motivated by helping colleagues succeed, improving Right First Time delivery and creating a smooth experience for internal stakeholders and clients.

RESPONSIBILITIES

What Success Looks Like

- Opportunities are processed accurately and within agreed service levels.
- Commercial documentation is complete and compliant at first submission.
- Billing and revenue blockers are identified early, clearly communicated and resolved promptly.
- Post-sales handovers are smooth, with fewer avoidable queries and less rework.
- Sales and Finance stakeholders receive timely, reliable support and clear updates.
- Recurring process issues are converted into practical improvements.

Additional Information

This is a full-time hybrid role based in NIQ’s Oxford, UK office. The working pattern and any role-specific compensation or incentive arrangements will be confirmed through the recruitment process. NIQ offers a flexible working environment and a range of employee benefits, subject to local policy and eligibility.

Responsibilities

Manage opportunities through the relevant MSD lifecycle stages, from submission through to invoicing and revenue recognition.; Check that required documentation is complete, accurate and submitted on time, including contracts, purchase orders, rate cards, pricing approvals and customer information.; Monitor submitted opportunities, provide clear status updates and proactively resolve documentation or process issues that could delay delivery or revenue.; Support a consistent, well-controlled handover from Sales into Finance, Client Service and other post-sales teams.; Support Sales teams with opportunity creation, amendments, submission activities and post-submission changes.; Process billing updates and other customer or opportunity amendments accurately.; Manage deal documentation and filing in line with agreed processes and service standards.; Work closely with Finance to support invoice readiness, accurate billing and timely revenue recognition.; Identify missing purchase orders, contract discrepancies, billing risks or customer-data issues before they affect invoicing.; Track and escalate revenue blockers, ensuring issues are owned and progressed to resolution.; Help reduce rejected or blocked opportunities, avoid rework and improve Right First Time performance.; Support SAP account set-up, amendments, extensions and account maintenance.; Maintain accurate customer master data and high standards of system integrity across commercial platforms.; Use internal systems and reporting to manage workload, prioritise urgent requests and highlight emerging risks.; Support adoption of agreed processes, controls and ways of working across the Sales organisation.; Respond promptly and professionally to operational queries from Sales, Finance, Client Service and other post-sales stakeholders.; Build strong working relationships across functions and provide a positive stakeholder experience through proactive communication and ownership.; Identify recurring issues, process gaps and avoidable delays, and recommend practical improvements.; Contribute to process documentation, training materials and the implementation of improved working practices.

Requirements

Experience in sales support, sales operations, commercial administration, finance coordination, customer operations or a similar role.; Strong attention to detail, with the ability to check commercial documents and maintain accurate records.; Excellent organisation and prioritisation skills, with the ability to manage multiple requests and deadlines.; Clear written and verbal communication skills, with confidence working across different teams and levels of seniority.; A proactive, solutions-focused approach and a strong sense of ownership from request through to resolution.; Comfort using CRM, ERP or workflow systems, experience of Microsoft Dynamics/MSD, SAP, Power BI or similar platforms would be advantageous.; Good working knowledge of Microsoft Excel, Outlook, Word and PowerPoint.; An understanding of opportunity management, invoicing, purchase orders or revenue-recognition processes would be beneficial.; Ability to work effectively in a fast-paced hybrid environment, both independently and as part of a cross-functional team.

Benefits

Flexible working environment; Volunteer time off; LinkedIn Learning; Employee-Assistance-Program (EAP)