Sales Manager - South Wales/South West

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 150 sales and logistics facilities in over 50 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is provided swiftly – no matter how big and complex the project.

Doka employs more than 8,400 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

Skills / Characteristics

- Passionate to find solutions for clients through an added-value approach
- Open-minded and team oriented with a positive attitude
- Ability to self motivate and work unsupervised
- Highly motivated and target driven with a proven track record in sales
- Strong interpersonal, communication, selling and negotiation skills and a strong numerical aptitude
- High levels of prioritisation, time management and organizational skills

Responsibilities

Responsible for generating new business opportunities in the area of responsibility, as well as maintaining the project pipeline; Responsible for achieving personal annual sales targets; Ensure full knowledge of all Key Customers, the decision makers and key influencers as well as understanding organisation structure and the decision processes; Maintain positive and open relationships with customers and internal Doka employees; Using the Doka product portfolio to deliver the most economical and professional solution together with upselling in order to increase revenues; Develop an understanding of competitor’s products; Ensure customer requirements are communicated accurately with the engineering department; Resolve customer issues and complaints to maximize satisfaction; Lead and coordinate with team members and other departments throughout the whole sales process from inquiry to project closure; Responsible for account management, i.e. dealing with complaints, queries, and making sure account payments are made in line with Doka trading terms.; Supply management with reports on your sales area activities, customer needs, interests, competitive activities and the potential to identify opportunities for new products and services; Maintain customer and project information in the CRM system to ensure accurate forecasting of revenue and material requirements

Requirements

Degree or diploma in a construction related discipline would be preferable along with a deep knowledge of the construction industry and ideally the formwork sector; Strong technical sales skills with at least 5 years experience; Strong IT skills and a good understanding of Microsoft Office; Ability to create and confidently deliver presentations tailored to the audience’s needs; Relationship management skills and ability to deal with customer feedback; Understanding of key contractual terms

Benefits

Attractive employee benefits; Comprehensive training period; Company Bonus