Sales Product Specialist - APAC

We’re looking for a leader for Insider One’s Eureka, Shopping Agent and Chatbot products to drive growth for Insider One’s Support Agent product - an AI-driven conversational platform that powers intelligent customer interactions at scale. This is a hybrid role: act as Account Executive for new business acquisition and as overlay specialist with Account Directors to expand Chatbot adoption within existing accounts.

Responsibilities

Own end-to-end sales cycle for new logo acquisition for the Search/Chatbot (Support Agent) product; Build and manage a strong pipeline through prospecting, outbound, and industry mapping; Conduct product demos, craft tailored proposals, and lead negotiations to close deals; Collaborate with marketing to run targeted campaigns and events to generate leads; Partner with Account Directors to identify, prioritize, and close cross-sell / upsell opportunities within existing customers; Bring deep product expertise to customer conversations, driving incremental value realization and adoption; Co-own forecasting and deal strategy for Chatbot opportunities inside large multi-solution deals; Work closely with Solution Consultants on multi-product or enterprise-wide opportunities; Partner with Product and Marketing to refine regional messaging and competitive positioning; Provide continuous market feedback on emerging Chatbot trends, competitive landscape, and customer needs

Requirements

3+ years of SaaS or enterprise sales experience, ideally in CX, AI, or conversational platforms; Demonstrated success in both new business acquisition and expansion selling; Deep understanding of chatbots/search, automation workflows, or support agent platforms; Ability to articulate business value to senior executives and technical stakeholders alike; Proven hunter mindset, self-driven, and able to manage complex deal cycles independently; Fluent in English

Nice to have

Regional language proficiency; Experience in CX, AI, or conversational platforms

Benefits

Be part of a diverse team with 50+ nationalities; Internal trainings covering AI fundamentals, coding, foreign languages, and personal development skills; Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru; Eligibility-based ESOP shareownership; Referral bonuses; Opportunities for volunteering and social impact projects; Global retreats and year-round team-building events