Sales Support and Administration

We are looking for an experienced Sales Support and Administration to join our Sales team based at our Basildon office. Working Hours: Monday – Friday, 8.30am – 5.30pm (inclusive of one-hour unpaid lunch) 40 hours per week. Salary: £26,500.00 to £28,000.00 per annum (depending on experience). Job summary: To manage the gathering of sales leads and action initial contact via phone with prospects; Liaise with the field sales executives regarding warm leads; Assist the head of sales with statistic gathering, report writing, database management.

Responsibilities

Manage the gathering of sales leads and action initial contact via phone with prospects; Liaise with the field sales executives regarding warm leads; Assist the head of sales with statistic gathering, report writing, database management; Assist the Head of Sales in the execution of their duties in support of the Managing Director’s vision; Build and increase the company’s customer base; Manage and generate new leads and identify new prospects for the UK sales team by telephone calls and e-mails; Diarise and plan all follow up calls and actions on e-mails; Communicate information to relevant members of the external sales team; Follow up of old leads as requested by the sales team members; Ensure input of data into CRM program / reporting system; Source and make cold calls to potential new clients and build portfolio of clients exclusively for the company; Maintain and update the SharePoint database for filed customer rates; Compile monthly reports of actual turnover from new accounts won by the sales team; Maintain and report on stock levels of sales materials, brochures etc, place new orders

Requirements

Ability to work under strict deadlines; Coordination and handling of sales related activities; Demonstrate high quality communication skills; Proficient with Microsoft packages especially Excel as well as have general PC knowledge; Must be able to prioritise and organise own workload with attention to detail; Able to work independently and as part of a team

Nice to have

Preferred experience in a Sales administrator or Sales support role; Experience and understand of logistics processes preferred but not essential, as training will be provided

Benefits

20 days' annual leave plus bank holidays; Loyalty holiday scheme, awarding 1 additional day's annual leave for each completed year of service, up to a maximum of 5 additional days; Milestone Day; Enhanced pension contributions, increasing to a 9% employer contribution after 1 years’ service; Free annual pension and investment review with our independent financial adviser; Death in Service benefit equivalent to 3 times your annual salary after 6 months' service; Private Medical Insurance after 1 years’ service; Employee Assistance Programme (EAP); Access to employee discounts and benefits platform